Shipping & returns

Shipping

Currently, we ship only within the United States.

Shipping rates are calculated on your total order weight.

Free shipping on orders over $99. Fall protection equipment does not qualify for free shipping.

If your order is on backorder, you will be notified within 1-2 business days of placing your order.

Orders typically ship within 1-2 business days of placing your order, or in time for you to receive your order by the promised delivery date.

You will receive a shipping confirmation email once your order has been shipped. It will include tracking information to track your order.



RMA Email Image

Returns


We will gladly accept returns on orders less than 30 days old.

All items must be in their original packaging.

The customer is responsible for the shipping costs back to us.

We cannot accept returns on gas items.

Once your return is received by our returns department, we will refund the payment method we have on file with the order.

In the rare event that you have received a damaged or defective order, please call us and we will be happy to expedite this process for you.

To begin the return process for your order, please email our returns department by clicking here.