Refund policy – Gorvex.com

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Refund policy

  • We will gladly accept returns on orders less than 30 days old.
  • All items must be in their original packaging.
  • Items with ripped packaging are unable to be returned/refunded.
  • The customer is responsible for the shipping costs back to us.
  • We cannot accept returns on gas items.
  • Once your return is received by our returns department, we will refund the payment method we have on file with the order.
  • In the rare event that you have received a damaged or defective order, please call us and we will be happy to expedite this process for you.